SHIPPING RATES & FEES
Shipping costs will vary depending on weight, distance and method of shipping. Shipping charges will be calculated during the checkout process.
- Due to the current high demand, some shipments may incur a longer processing time of up to 2-3 business days prior to shipping and/or the arrival of your order could be delayed beyond the expected delivery time.
Certain perishable items may require overnight shipping to ensure their freshness.
Monday / Tuesday Delivery
To avoid weekend transit and ensure product quality, orders of perishable products cannot be scheduled for Monday delivery except in December when shipping carriers expand their delivery timetables.
Depending on your location, Tuesday delivery may only be available via Overnight Shipping.
Shipping for Saturday Delivery
Saturday delivery is available for most zip codes, Saturday delivery is not available for Alaska, Hawaii, and Puerto Rico.
If you need to cancel your order, you need to do so before it leaves our facility. Please contact Customer Service at 619 209 3636 or email@example.com to begin the cancellation process. For cancelled orders, you will
receive the funds returned to your original form of payment.
We are dedicated to ensuring the safe and efficient delivery of every order and are constantly improving our packaging system.
Perishable foods are optimally packed and temperature controlled with non-toxic refrigerant gel packs. To further contain temperature escalation, we do our best to minimize air circulation. Please join our efforts to be mindful of our environment and extend the life-cycle of our packaging, by reusing the gel packs to keep your next picnic or road trip fare cool.
Please note: Our products are always shipped so they will arrive at your door in optimal condition. Whenever possible – such as in periods of cooler ambient temperatures – we try to use less packaging, more recyclable materials and avoid unnecessary shipping waste.
When will my order arrive?
We try to get all orders out the door as fast as we possibly can, and typically this means 1-3 business days to process. Around major holidays, things may take a little bit longer i.e. up to 5 business days for your order to leave our restaurant. You will receive an email with tracking information as soon as your order is picked up by the shipping carrier. Please note that in some cases, it can take up to 24 hours for the tracking number to update and show movement.
We use FedEx to ship all of our packages.
Please note that it is possible for things to take longer in the event of inclement weather.